Privacy Policy

1. Introduction

KB Tech Institute (“we,” “us,” or “our”) operates the website at knowledgebank.it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our forms.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

Information You Provide

When you submit a contact or inquiry form, we collect:

• Full name
• Email address
• Phone number
• Program interest
• Veteran or military status (if provided)
• Financial aid or funding interest
• Timeline to start
• Any message or questions you submit

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website (where you came from)
• Search query terms or advertising campaign parameters (UTM parameters, Google Click ID, Facebook Click ID)
• First landing page and first visit timestamp (stored in a cookie — see Section 5)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and provide information about our programs
• Contact you about enrollment, financial aid, and school services
• Improve our website and marketing communications
• Understand which advertising campaigns brought visitors to our site
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Disclosure of Your Information

We may share your information with:

• Service providers: Third-party vendors who help us operate our website and communicate with prospective students (e.g., email service providers, CRM software). These providers are contractually obligated to use your information only as directed by us.
• Analytics providers: We use Google Analytics to understand website traffic. Google may collect data as described in their privacy policy.
• Legal requirements: We may disclose your information if required by law or in response to valid legal requests.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and track how visitors interact with our site. See our Cookie Policy for full details. Key cookies we use:

6. Data Retention

We retain your personal information for as long as necessary to respond to your inquiry and comply with our legal obligations. If you wish to have your information deleted, please contact us at info@kbtechinstitute.com.

7. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, contact us at:

9. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at info@kbtechinstitute.com or call (713) 955-2017.